Privacy Policy

The following describes how the personal information of users of the site and the services provided by www.madaessenza.com (the "Site" or "us") is managed, used and collected.

MADA essence of ARES ART, based in Switzerland (CH) - CHE-414.830.286 (hereinafter "MADA essence"), is carefully committed to protecting the privacy of its customers and users.

MADA essenza is the Data Controller of the personal data provided through the store www.madaessenza.com. As the owner, MADA essenza can appoint Data Processors in accordance with the provisions of the reference legislation for EU (GDPR).

Please, carefully read the following information and if you need further information on the methods of processing personal data carried out by MADA essence sends an eMail to info@madaessenza.com

. Minors

The use of the services and products offered by the site is not intended for people under the age of 18. We do not intentionally collect personal data from minors. If you are under the age of 18, approval from your parents or guardians is required before sharing any information with MADA essence . If you are the parent or guardian and you believe that your child has provided us with personal information, please contact us at eMail info@madaessenza.com to request cancellation.

. Legal context in which personal data are managed

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the EU, we process your personal information according to the following legal bases:

If you are a resident of the EU, you have the right to access the personal information we hold about you, to transfer it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us by sending an eMail to info@madaessenza.com

Your personal information will initially be processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers are GDPR compliant, please see Shopify's GDPR white paper: "https://help.shopify.com/en/manual/your-account/privacy/GDPR".

If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), to transfer it to a new service and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us by sending an eMail to info@madaessenza.com

. Use of personal information

We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.

. Collection of personal information

When you visit the Site, certain information is collected about your device, your interaction with the Site and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". Please see the list below for more information on what Personal Data we collect and why.

Device information

Examples of personal information collected : web browser version, IP address, time zone, cookie information, which sites or products you view, search terms and how you interact with the site.
Purpose of the collection : to load the site accurately for you and perform analysis on the use of the site to optimize our site.
Source of collection : Automatically collected when you access our site using cookies, log files, web beacons, tags or pixels.
Disclosure for commercial purposes : Shared with our Data Processors Shopify and Privy Inc.

Order Information

Examples of personal information collected: name, billing address, shipping address, email address and telephone number.

Purpose of the collection: provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and / or order confirmations, communicate with you, review our orders for potential risk or fraud and, if in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection : provided by you.
Disclosure for commercial purposes: shared with our Shopify Processor.

Customer Service Information

Examples of personal information collected : name, billing address, shipping address, e-mail address and telephone number.

Purpose of collection : to provide customer support.
Source of collection : collected by you.

. Retention of Personal Data

The Personal Data processed for the purpose of providing the Services will be kept by MADA essence for the time strictly necessary.

In any case, since such Personal Data are processed in the context of the Services you have requested, MADA essenza may keep them for a longer period, in particular when you place an order through the Site, we will keep your Personal Information for our records in order to protect the interests of MADA essence from possible liability relating to the contract with you, unless and until when, you ask us to delete this information.

Personal Data processed for e-mail marketing purposes will be stored by MADA essence until you object to this treatment via the link at the bottom of each of the e-mails.

. Sharing of personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.

For example, we use Shopify to power our online store.

You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information we receive, or to otherwise protect our rights.

. Behavioral advertising

We use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For instance:

For more information on how behavioral advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/ .

. Automatic decision-making processes

If you reside in the EU, you have the right to object to processing based solely on automated decision-making (which includes profiling), when this decision-making process has a legal effect on you or otherwise significantly affects you.

We do not carry out any fully automated decision making that has a legal or otherwise significant effect using customer data.

Our Shopify Processor uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision making include:

• Temporary Denylist of IP addresses associated with repeated failed transactions. This denylist persists for a limited number of hours.
• Temporary Denylist of credit cards associated with denied IP addresses. This denied list persists for a limited number of days.

. Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a variety of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you don't need to re-enter this information every time you return to the site or navigate from page to page. Cookies also provide information on how people use the website, for example, if it is their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

. Cookies necessary for the operation of the shop

_ab Used - used to log in to Admin.
_secure_session_id Used - used while browsing the site.
cart Used - used in the shopping cart.
cart_sig Used - used in the checkout process.
cart_ts Used - used in the checkout process.
checkout_token Used - used in the checkout process.
secret Used - used in the checkout process.
secure_customer_sig Used - used in the checkout process.
storefront_digest Used - used in the checkout process.

_tracking_consent - used for tracking preferences
_landing_page - used for tracking landing pages
_orig_referrer - used for tracking landing pages
_s - used by Shopify analytics.
_shopify_fs - used by Shopify analytics.
_shopify_s - - used by Shopify analytics.
_shopify_sa_p - Shopify analytics related to marketing & referrals.
_shopify_sa_t - Shopify analytics related to marketing & referrals.
_shopify_y - used by Shopify analytics.
_y - used by Shopify analytics.

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through the browser controls, often found in the browser's "Tools" or "Preferences" menus. For more information on how to change your browser settings or how to block, manage or filter cookies, you can find your browser's help file or through sites such as www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

. Revisions

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information on our privacy practices, if you have any questions or would like to file a complaint, please email us at info@madaessenza.com